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Rejected Authorization Codes

This option allows you to view the authorization codes that exist within your call records but do not have a matching code within your database. 

Viewing Rejected Authorization Codes

1.       Click the Accounting menu.

2.       In the Navigation pane, click Reports > Rejected Authorization Codes.

3.       The list populates to the right with the following columns of information:

·         Authorization Code – displays the code that exists within the call records (not within the database).

·         Site – displays the site name.

·         Total Count – displays the total number of calls made using the code.

4.   As you create records for these within your database, you can refresh the status of the list by clicking on the Refresh Status link within the Actions pane. 


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