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ORDERS & TROUBLES
Learning Center
Orders
Introduction & Menu Options
Work Order Categories
Understanding the Work Order Details Screen
A Work Order - Start to Finish
Show Ribbon Group
Portal
Data Components Ribbon Group
Order Actions Ribbon Group
Attach Ribbon Group
Viewing & Reopening a Work Order
Work Order Views
Troubles
Introduction & Menu Options
Understanding the Trouble Ticket Details Screen
A Trouble Ticket – Start to Finish
Portal & History
Viewing Deleted Equipment or Services
Data Components Ribbon Group
Send To & Send Back (Rejecting)
Put on Hold & Remove from Hold
Cancel Order & Optional Work Centers
Attach Ribbon Group
Viewing & Reopening Trouble Tickets
Portal/Projects
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Request Packages
Closed Request
General Task - Reports
Manage General Task Types
Managing Task Status
Reports
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