account has several panes of information that appear within the Billing Account
Account Information Pane
Account Information pane displays general account information. For example, the
account number, what charges the account is responsible for and account type,
to name a few.
Equipment and Services Pane
Equipment and Services pane allows you to associate an equipment or service
item directly to the account for billing purposes. In addition, you can view
the related subscriber information by clicking the tab at the bottom of the
Bill Information Pane
Billing Information pane is separated into two panes. The top pane displays the
Bill Summary. The bottom pane displays the Account Balance Summary.
Bill Summary pane displays the balance and charges for the selected billing
period. Each billing period with a generated bill displays in the drop-down
list on the right side of the pane. Once you select a billing period, the pane
displays the balance, current charges and payments or adjustments.
Account Balance Summary Pane
Account Balance Summary pane displays a more detailed bill description. There
are several information tabs:
Balance Summary –
displays basic information for the bill. For example, the date you generated
the bill, payments, charges, adjustments, and statement balance.
Number/Circuit Summary –
displays the telephone number or circuit, and the charges associated with each.
One-Time Charges –
displays a list of one-time charges associated with the billing cycle.
Recurring Charges –
displays a list of recurring charges associated with the billing cycle.
– displays a list of calls associated with the billing cycle.
– displays a list of payments applied to the account balance when you generated
displays a list of the adjustments applied to the account when you generated a
any of the tabs, if the complete information does not appear, you can search by
typing the parameter into the text box and clicking the magnifying glass or by
clicking the Show All button.