When you configure a circuit, you will first add the main circuit into the cairs.net database. Onto that main circuit, you can then add equipment, services, account numbers, and circuit segments.
Adding a Main Circuit
1. Click Configured Items.
2. In the Navigation pane, click Circuits.
3. There are two way to add a circuit:
· Within the tool bar directly above the Navigation pane, click the dropdown arrow next to New. From the list, select Circuit.
· Within the Actions pane, click the Add New Circuit link.
4. With either option, the General Circuit window opens. Complete the following information for the circuit (required fields are marked with an asterisk (*):
· Circuit Name* – type-in the alphanumeric circuit name, typically the most familiar name for the circuit user.
· Circuit Type* – click the dropdown arrow to access a list and from the list, the circuit type.
· Site* – click the drop-down arrow to access a list and from the list, select the site. The site drop-down list displays the bottom-most site first. After the ~~ is the complete path to the site. Each site level is separated by a >.
· Organization Name– click the drop-down arrow to access a list from the list, select the name of the organization. The organization dropdown list displays the bottom-most organization first. After the ~~the complete path to the selected organization appears. Each level of the organizational tree is separated by a >. Once you select an organization, the complete path populates within the field.
· Subscriber Name – click on the drop-down arrow to access a list, from the list select the subscriber name responsible for the circuit.
· TCO – click the dropdown arrow to access a list and from the list, select the TCO (Telephone Control Officer).
· Account Number – this field may or may not be populated. If you selected an Organization associated to an account number, the associated account number populates within the field. However, if you also select a Subscriber that is associated to an account, the subscriber’s account number overwrites any previous selection. You can change the account by clicking the dropdown arrow to access a list, and from the list, select the account number. Please note: only the account numbers associated to the organization and/or subscriber appear in the list.
· Circuit Description – type-in detailed circuit description.
· Default Needed Paths* – type-in the number of paths in the circuit.
· Trouble Restoration Priority* – type-in the trouble restoration priority number, 1 to 99, for the circuit. When your help desk initiates a trouble ticket on this circuit, cairs.net uses this field to determine the priority, 1 is the most important, while 99 is the least important.
· Bandwidth – type-in the bandwidth for the circuit
· User Misc 1-20 – use these fields for any miscellaneous circuit information.
· Official (Required)* – this field defaults to a checkmark to indicate that the circuit is used for official business only, click on the field to remove the checkmark to indicate that the circuit is used for unofficial business.
· Notes – type-in any additional circuit notes.
5. Within the Actions ribbon group, click Save (to save and stay) to continue adding information for the circuit, or click Save & Close (to save and exit) to return to the circuit list.
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