Adding an Authorization Code

Modifying an Authorization Code

Deleting an Authorization Code

Viewing Authorization Code History

Switch Communications

Within Authorization Codes, you can track the codes used by your subscribers or organizations to an account number.  Thereby allowing you to bill for call charges incurred while using the code.  Due to security concerns, this section of the software may be visible to only those involved with the distribution and billing of call charges. 

Please be aware that when you are adding an authorization code to a subscriber or unofficial account, the only place to view the association is within Authorization Codes.  However, if you associate an authorization code to an official account, you can view the associated code by accessing the Auth Code button within the Show ribbon group. 

Adding an Authorization Code

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       Within the Actions pane, click on the Add New Authorization Codes link.

4.       The General – Authorization Code window opens.  Complete the following fields (required fields are marked with an asterisk (*)):

·         Authorization Code* – if you have auto-numbering activated this field populate with Auto (to learn more see System Admin -> System Settings -> Auto Number Setup).  Alternatively, you can click on the field to type-in the code. 

·         Switch Name – click on the drop-down arrow to access a list, from the list select the switch name

·         Account Number * – click on the drop-down arrow to access a list of account number, from the select the select the appropriate number.   

·         Organization Name – click on the drop-down arrow to access a list from the list select the name of the organization.  The organization dropdown list displays the bottom-most organization first.  After the ~~the complete path to the selected organization appears.  In the example below, we selected Documentation, which is a child to Development and Unique.  Each level of the organizational tree is separated by a >.

·         Once you select an organization, the complete path populates within the field. 

·         Subscriber Name – click on the drop-down arrow to access a list, from the list select the subscriber.

·         Class of Service Name – click on the drop-down arrow to access a list, from the list select the COS.

·         Class of Restriction Name – click on the drop-down arrow to access a list, from the list select the COR.

·         Class of Service – click on the drop-down arrow to access a list, from the list select the COS Number

·         Class of Restriction – click on the drop-down arrow to access a list, from the list select the COR Number

·         Months Before Reuse – type-in a number between 1 and 12 to indicate the number of months that have to pass before the authorization code is usable.

·         Expiration Date – click the field to access a drop-down calendar and from the calendar select the date the authorization code expires.  To change the date, click the field to access a dropdown calendar.  To change the month and year click the right or left arrow, and once at the appropriate month and year, click the number to select the date.  The date populates in the box. 

·         Miscellaneous 1 – 5 – type-in any additional authorization code information.

·         Sent to Switch – this field defaults to include a checkmark to indicate that once you save the record to the cairs.net database, the appropriate scripts run to add the authorization and related information to the switch database. 

·         Withdraw From Switch – this fields defaults to include a checkmark to indicate that once you delete the record from the cairs.net database, the appropriate scripts run to delete the code from the switch database. 

5.       Within the Actions ribbon group, click the Save & New button to continue adding authorization codes or Save & Close to return to the Authorization code list. 

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1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       If the list of Authorization Codes does not populate, either:

·         Within the search box, type-in the Authorization Code or portion of the code and then click the magnifying glass.

·         Click the Show All button.

4.       The Authorization Code list opens to the right, displaying all codes.  There are three ways to delete an authorization code:

·         Highlight the code in the list and within the Actions pane click the Delete Authorization Codes link.

·         Highlight the code and within the tool bar directly above the Navigation pane, click the red X.

·         Double click the code and the Authorization Code window opens.  Within the Actions ribbon group, click on the Delete button.

5.       Once you click Delete, a message box appears verifying that you really want to delete the code.  Click Yes within the box to continue or No to cancel the operation.

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1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       If the list of Authorization Codes does not populate, either:

·         Within the search box, type-in the Authorization Code or portion of the code and then click the magnifying glass.

·         Click the Show All button.

4.       The Authorization Code list opens to the right, displaying all codes.  There are three ways to delete an authorization code:

·         Highlight the code in the list and within the Actions pane click the Delete Authorization Codes link.

·         Highlight the code and within the tool bar directly above the Navigation pane, click the red X.

·         Double click the code and the Authorization Code window opens.  Within the Actions ribbon group, click on the Delete button.

5.       Once you click Delete, a message box appears verifying that you really want to delete the code.  Click Yes within the box to continue or No to cancel the operation.

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1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type the Authorization Code or portion of the code and then click the magnifying glass.

·         Click the Show All button.

4.   Click the Authorization Code to modify. The Authorization Code window opens.

5.   Within the Show ribbon group, click the History button. The following read only information displays for each action performed on the code:

·         Action Name* – describes the completed action. For example, Add New Set Management or Update Set Management.

·         Custom Field Name – displays the field name of the modified information

·         Old Value – displays the old information

·         New Value – displays the new information

·         User Name -  displays the username of the person who completed the changes

·         Last Name/ First Name – displays the first and last name of the user who completed the action.

·         Activity Date* – displays the date the action was completed.

·         Source* – lists the computer’s IP address.

·         Work Order Number – displays the work order number for the order completed to make the changes, if applicable.

6.   Alternatively, you can click on the lower portion of the History button to access a menu, from the menu select Old History. The screen changes to display a list of all action taken on the code, to view more detail double click on the record.

A window opens with a more detailed description of the action. 

7.   Within the Action ribbon group, click the Close button to return to the authorization code.

Sending the Authorization Code to the Switch

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type the Authorization Code or portion of the code and then click the magnifying glass.

·         Click the Show All button.

4.       Click the Authorization Code to modify. The Authorization Code window opens.

5.       Within the Run Time ribbon group, click the Go button.

6.       The Scripts window opens, displaying the list of switch scripts that commit the information to the switch.

7.       Click the plus sign (+) next to the script name to view a list of parameters and values that are required for the script to run successfully, complete all parameters (fields marked with an asterisk (*) are required).

8.       Once all the required fields are completed, you have three choices:

·         Continue – click the Continue button to send the script to the switch.

·         Skip – click the Skip button to make the changes within the cairs.net database but not in the switch. When you click Skip, a message box displays verifying that you really want to skip running the scripts, within the box click Yes to continue or No to return to the Scripts window.

·         Cancel – click the Cancel button to abort the operation.

9.       After you click your selection, the window closes. To view whether a script was completed, click the WOPR Script History button. Pay close attention to the Status column to verify that your script ran successfully.

10.   If the script failed, a message displays in the Error Message column.

Scheduling Switch Communications

You can schedule your scripts to run at any time. To do so, complete the following steps:

1.       Click Configured Items.

2.       In the Navigation pane, click Set Management and then Authorization Codes.

3.       Depending on the amount of records you have within your database, the list may not readily populate. To populate the list, perform one of the following actions:

·         Within the search box, type the Authorization Code or portion of the code and then click the magnifying glass.

·         Click the Show All button.

4.       Click the Authorization Code to modify. The Authorization Code window opens.

5.       Within the Run Time ribbon group, click the Go button.

6.       The Scripts window opens, displaying the list of switch scripts that commit the information to the switch.

7.       Click the plus sign (+) next to the script name to view a list of parameters and values that are required for the script to run successfully, complete all parameters (required fields are marked with an asterisk (*).

8.       Click the schedule field within the top line, click the drop-down arrow to access a calendar and from the calendar click the date to select, once clicked the date displays in the field (to change the month and year click the right or left arrow, and once at the appropriate month and year, click the number to select the date.) The time (12:00 am) also populates in the box. To change the time, click the hour, minute or am/pm to type the new time.

9.       The date and time display in the Schedule field.

10.   Click the Continue button. The scripts run at the designated date and time.

11.   To view whether a script was completed, click the WOPR Script History button. Pay close attention to the Status column to verify that your script ran successfully.

12.   If the script failed, a message displays in the Error Message column.

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