General Orders allows you to create a main work order and assign sub work orders.  This is similar to the process used in Subscriber Portal, in that you select a package type and action and then you determine the number of orders to create. 

Before you can create any general orders, you need to create your Configuration Packages. These packages determine what component and type of action you want to perform, for example, install new analog set, delete circuit, etc. Your cairs.net administrator creates your configuration packages within System Admin. 

Your administrator also needs to determine whether you can close a general order if your have sub work orders still open.  If your administrator has set the Don’t Close General Orders until Sub-Order are Closed setting to true, the system prevents you from closing the general until all subs are closed.  If the setting is set to false, you will be able to close the general with subs still open.