A service requests allows you to create a
work order for any adds, moves or changes to telephones or circuits. The
service requests are based on Configuration Packages designed by your cairs.net
administrators. The cairs.net
administrators pick which fields they want you to complete before sending the
service request to the help desk.
There are three main service request types:
For each service request type you may have
different requests that you can submit, for example, there may be a new service
request for an analog set and one for a digital set.