You can only view an attachment made to a service request after
the request has been submitted and appears in Open Orders.
1. If you are
not already on the Service Request window, click the Service Requests
link at the top left hand corner of the Subscriber Portal window
2. In the menu
bar directly below the cairs.net logo, click on the Open Orders link. The
screen changes to display a list of open order within your portal.
3. The most
recently submitted work order appears at the top of the list, within the list
find the work order to view and click on the Order Details link in the upper
right hand corner of the box.
4. The screen
changes to display the order details.
Within the lower portion of the box, directly under File Attachments is
the name of the file you attached.
5. To view the
file, click on the file name.
on your popup blocker, a message box may appear asking if you really want to
open the file, click Open to continue.
7. The file
opens in the appropriate program.