This allows you to add a user manually
without connecting to your Active Directory.
the System Admin menu.
the Navigation pane, click the plus sign (+) next to Security to
access the sub-menus.
are two ways to add a user:
Within the tool bar directly above the Navigation
pane, click the dropdown arrow next to New. From the list select. Users.
Within the Actions pane, click the Add
New Users link.
5. With either option, the
General - User window opens. Enter the following user information (required
fields are designated with an asterisk (*):
Supervisor Name –
click the dropdown arrow to access a list and from the list, select the
User Name* –
type-in the login name for the user.
First Name –
type-in the first name.
Last Name –
type-in the last name.
Email Address –
type-in the email address.
Phone Number –
type-in the telephone number.
Alt Phone Number –
type-in an alternate phone number.
Fax Phone Number –
type-in the fax number.
TCO – click the dropdown
arrow to access a list and from the list, select the TCO (Telephone Control
Resource Manager – click
the dropdown arrow to access a list and from the list select the resource
Last Login Date – displays
the date the user last logged into cairs.net.
Last Login Location –
displays the computer IP address last used to log into cairs.net.
Last Password Change Date –
displays the date the user changed their password.
a checkmark in the box indicates that the username has been disabled.
Operator Number – type-in
the operator number for the user.
User Job Title – type-in
the job description for the user.
Is System Administrator – click
the box to insert a checkmark to indicate that this user is a System
Administrator. This selection overrides
any other and allows the user complete system access.
Limit by Site - click
the box to insert a checkmark limiting this user to only see the sites selected
within the Sites window.
Window Service Account - click
the box to insert a checkmark enabling single sign-on. Meaning , when you login
to Windows you also login to cairs.net, eliminating the need for a separate
username and password
! In order for single sign to work properly,
the Windows login and the Active Directory login must be the same.
UCE Notifications – click the dropdown arrow
to access a list and from the list, select one of the following options to
determine if the user receives information when there is an event or error in
None - Don’t
notify of any events
Debug - Notify
all events (This is only recommended when you are troubleshooting UCE from
cairs.net UCE Monitor)
Errors - Notify
error and critical events from UCE
Only - Only
notify when UCE us down or not collecting calls
! Once you have added the user, you now need
to associate the user to a profile. You can associate more than one profile to
a user, but beware that cairs.net will use the highest level of
permission. For example, if one profile
has permission to a switch and the other does not, cairs.net allows the user to
access the switch based on the higher profile.
6. To assign a profile to a
user, highlight the profile within the Available Profiles and click the
right arrow button. The profile name moves from the Available Profiles pane
to the Assigned Profiles pane.